Don’t worry! Your supply will continue to be provided by your existing supplier until the switch is completed.

There is an industry wide upgrade taking place between to enhance the systems and processes used to manage customer switching.

This may mean it could take slightly longer to complete your request than normal. We will be in contact with you at key points during the process in order to update you on the exact date your supply is expected to start with us.

All suppliers are impacted by this upgrade; however, if you change your mind, or decide that you want to switch to another supplier please contact us, or your current supplier, so we can help ensure your switching experience is as smooth as possible.